Last updated: 12 November 2026

This Privacy Policy explains how Mydot Consulting (“Mydot”, “we”, “us”) collects, uses and protects personal data through our website mydotconsulting.com and our products, including Hallu Sales. We handle personal data in line with Malaysia’s Personal Data Protection Act 2010 (PDPA).

Who we are

Mydot Consulting (SSM registration no. IP0606213-D) is a software and consulting company registered in Malaysia. We help businesses with cloud document management and workflow automation. We also build and operate Hallu Sales, a lead management and sales follow-up system available at app.hallu.com.my.

Information we collect on this website

When you contact us through WhatsApp, email or a form on this website, we receive the details you choose to give us, such as your name, phone number, email address, company name and your message. We use this only to reply to you and to provide the services you ask about. Our website may also use basic cookies and analytics to keep the site working and understand how it is used.

Hallu Sales: lead data

Businesses using Hallu Sales can connect their advertising accounts, such as TikTok for Business, so that enquiries from their ad lead forms are sent to Hallu Sales for follow-up. When this happens:

  • We only receive lead data from ad accounts whose owners have authorised Hallu Sales, and they can disconnect at any time.
  • The data we receive is what the customer submitted in the lead form (such as name, phone number, email and form answers), together with the related form, ad and campaign IDs.
  • Lead data is used only so that the business can respond to the customer’s own enquiry, for example by phone call or WhatsApp.
  • We do not sell lead data or share it with other parties, and we do not use it for our own marketing.
  • Only the business’s authorised staff can access their leads.
  • Data is deleted when the business disconnects their account or asks us to delete it, or when a customer asks us to delete their information.

How we protect your data

Personal data is stored on secured servers with access limited to authorised staff. Access keys for connected platforms are kept on our servers and are never shared.

Sharing your data

We do not sell personal data. We only share it with service providers who help us run our systems (such as hosting), or when required by law.

Your rights

Under the PDPA, you may ask to access, correct or delete your personal data, or withdraw your consent. To make a request, contact us using the details below and we will respond as soon as possible.

Contact us

Email: support@mydotconsulting.com
WhatsApp: +60 12-325 6236

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.